Q. I ordered multiple items, but have only received 1? Why are multiple products not packed together?

A: Most of our items come from different warehouses around the world, so we cannot package items together without driving costs up unfortunately. Some items do definitely come together however and it should show when you receive your tracking numbers. We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.

Q. The item I received looks like a different color than on your website. How come?

A: There may be a slight color differentiation on products due to different computer monitors etc. This should be expected and is not within our control.

Q. Do you sell my details to other companies?

A. Absolutely Not! We value your trust, and your personal details will never be sold to third parties.

Q. Is my information secure?

A. Protecting your privacy is of the utmost importance to us! We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. Your information is 100% safe when you shop with us.